Helping health providers respond to insurance requests - quickly and securely
Industry standard in New Zealand. Used by 99.9% of NZ GPs and all major NZ Life insurers.
Cut out the time and hassle from completing insurance information requests
SureMed makes dealing with the countless number of information requests from third parties fast, easy and secure. Our standardised process and single point of contact makes the process much more efficient for you and your staff. Best of all, we offer this at no charge to you.
One easy workflow, a standardised request format and a single point of contact for all third-party requests.
Multiple electronic security layers as well as physical and management processes in place to protect confidential information.
Multiple response options
Receive and respond to requests directly from your clinical software or use our secure web-based portal. Fax and Mail are also supported.
We promptly pay all health providers on behalf of insurers using an easy invoice reconciliation system and auto-billing.
Clinical integrated smart forms enable a paperless experience with information pre-population. And questionnaires can be completed directly on screen.
Friendly support staff
Our friendly customer service team will be your representatives for multiple third-parties and will also address any training or technical difficulties you may have.
We take security of information very seriously. Konnect NET undergoes annual security audits run by government approved independent vendors, is compliant with NZ privacy laws, and its security standards meet the requirements of international banks and insurance companies.
Patient information is seen only by those authorised and required to view it and is protected by multiple layers of security:
Role-based access control
Passwords and passphrases
Data Retention Policy
How to get started
When responding to SureMed requests you’ll want to ensure you’re using a secure channel that’s designed to reduce administrative hassle for you.
PMS integration is the best option for users of Medtech, Indici and MyPractice, otherwise we recommend you log in to our portal. To learn more, call 0800 566 632 or email firstname.lastname@example.org
New and improved version available for Medtech
Since 2010, there have been over 1.5 Million health information exchanges between insurers and health providers through SureMed. All NZ GP Practices and NZ’s major Life Insurers now use SureMed.
Here’s how it has transformed the industry:
Get in touch
If you’d like to learn how easy it is to get started or would like more information, we’d be delighted to help.
Enter your details below or if you’d prefer to call us, you can do so on 0800 566 632