Konnect NET's SureMed solution is used by all major insurers and General Practitioner practices in New Zealand to handle insurance medical requests.

The service has generated impressive outcomes, by significantly reducing paper and costs involved in the process and improving the turnaround time from over 20 days to an average of just 5 days.

Building upon our initial idea, our business and service offering has continued to expand, establishing a prominent presence in New Zealand and paving the way for expansion into Australia, as well as Ireland and other markets.
Although Konnect NET's primary customers are insurers and banks, our model is also applicable to other organisations requiring an intelligent interface with internal or external business networks to fulfil key processes.

As part of our ongoing commitment to innovate, we have more recently developed solutions specifically for the insurance claims sector, which has led us to expand our health provider network beyond general practitioners. This has enabled us to create more efficient workflows for both claims teams and health providers, ultimately contributing to the improved well-being of their customers.

We empower top insurance companies to provide excellent customer experiences.

Konnect NET is part of Clanwilliam, a vast network of healthcare enterprises spanning across the United Kingdom, Ireland, New Zealand, Australia, and India.
Together, we're working collectively to create safer, more efficient and better healthcare for everyone.

Our partners

We work closely with industry vendors to ensure a solution for our customers that fits naturally into their day-to-day work.
Our story

Services requested through our secure platform

2 days

Median health information request turnaround time

Over 3 weeks

Total reduction in the average health information request turnaround time since inception


Insurance staff purchasing services, requesting medical information and receiving electronic applications


Advisers using our Adviser Portal for e-App, e-Consent and Track & Trace services


Of GPs securely exchanging medical information through our service


Specialists providing services and health information through our platform


Allied Health Practitioners using our platform to do business with insurance companies


Hospitals and District Health Boards in our network

Clanwilliam Global Portfolio

Our global portfolio of products and services are widely used across major healthcare settings around the world.