Developed in consultation with the New Zealand Medical Association
Finalist in the 2016 ANZIIF Insurance Awards for Innovation of the year
Alignment with the Electronic Transactions Act 2002
Have peace of mind knowing that your customer has been sufficiently informed
More certainty that your customer fully understands what they've consented to.
Confirmation of identity through the use of secure tokens and on-device signatures.
full audit trail
Full audit trail and record of who did what and when, to provide further robustness to the process.
easier consumer experience
An easier and more modern experience for consumers.
Can be completed and signed on computer, mobile phone or tablet
A problem solved
Our customers and platform users told us 3 fundamental problems with consent processes used today:
1.Hard-copy consent is slow and burdensome. 2. Some health providers had trouble confirming the customer’s true understanding of what they were consenting to. 3.Some health providers have their own additional process to capture consent from their customers. At times this is verbal, undocumented consent which is somewhat risky from a medico-legal perspective.
These combined to make a process that can be slow, producing a poor experience for advisers, doctors and insurance customers when applying for insurance cover or making a claim.
We took it upon ourselves to create a market standard solution that addresses this issue and that can be used by all insurance companies. At the same time, lending confidence to health providers that their patient has been sufficiently informed.