Insurance Claims

Enabling you to deliver the best possible claims experience for your customers

As a claims professional your time is best spent ensuring a great customer experience and robust claim outcomes. To help with this we’ve designed our products in a way that makes it easier and more secure for you to exchange information with health providers and request health services faster.

Solutions that enable your digital strategy

We have solutions for any stage of your customer’s journey that are powerful alone, but even better when used together.

Claim Notification and Submission

Benefits

- Reduce overall claim spend
- Enable smarter rehab model
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Requirements Collection

Benefits

- Reduced manual handling & rework
- Digitisation and data analysis
- Enable smarter rehab model
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Case Management

Benefits

- More time to work with customers
- Enable better health management model
- Better claims team productivity
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Claim Notification and Submission

  • Reduce overall claim spend
  • Enable smarter rehab model

Adviser Notification

Early notifications for better claim outcomes.

A simple and secure online notification form completed by your distribution team, helping you respond quickly to a potential claim.

Digital Claim Forms

Paperless claims for a delightful customer experience.

Enable your customers to complete the correct claim form digitally on their own device, for a fast response and hassle-free, digital experience.

Requirements Collection

  • Reduced manual handling & rework
  • Digitisation and data analysis
  • Enable smarter rehab model

SureMed (for claims)

Obtain customer health information securely, easily and quickly for assessing claims.

SureMed makes it easy for you to get the information you need from healthcare providers to support your customer claims. You simply make the request through our portal and we take responsibility to retrieve that information on your behalf – securely, electronically and quickly.

Integration between Claims Workbench and SureMed

Integration for faster claims processing

Cut down the time it takes to assess claims with automated decision assistance and pre-population of data from Claims Workbench to SureMed.

e-Consent

Paperless, informed consent that's clear, easy and robust.

Konnect NET’s e-Consent makes the informed consent process easier and more robust for insurance consumers, health providers, insurers and advisers.

Case Management

  • More time to work with customers
  • Enable better health management model
  • Better claims team productivity

Service Referrals

Enhance your customers’ rehabilitation through smarter network collaboration.

Claims professionals use Konnect NET to easily purchase any health service they need for their customers’ rehabilitation. We aim to remove delays and hassles from the process so that you can focus your valuable time on providing the right customer care at the right time.

Talk to an expert

Get in touch to see how we can add value to your business