Securely obtain the information you need to assess risk and guide business decisions quickly and easily
It’s not your core business to chase up medical information, so why should you have to? We do this on your behalf so that you can focus on the important things in your job.
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Streamline the gathering of information needed to assess risk
SureMed makes it easy for you to get the information you need from healthcare providers for the purpose of underwriting. You simply make the request through our portal and we take responsibility to retrieve that information on your behalf – securely, electronically and quickly.
Why use SureMed?
- Get the health information you need faster
- Peace of mind that sensitive information is protected
- Eliminate the hassle of chasing up information
- Set prices give you certainty of spend and we take care of all provider payments on your behalf
- Access to GPs, specialists and hospitals through a single portal
How does it work?
- Through our portal you choose the information you need and the provider(s) you need it from. This is then immediately delivered to the intended provider
- Integration with doctors’ clinical software allows our forms to immediately retrieve relevant information. The doctor simply reviews, edits and sends back once happy
- The completed report is then delivered to you as an encrypted PDF, through the same portal you requested it from
- Your team has visibility of all transactions sent, and only authorised users can view the medical information received back
- Our operations support team handles provider queries, and payments on your behalf
“SureMed has taken turnaround times from 18 days to seven. It means faster processing for clients and more accurate data, which means less re-work.”
Angela TIY, Asteron Life
SureMed has removed considerable cost and delays from the NZ insurance sector
Process applications faster and easier with e-App
e-App uses your business rules to ensure you receive applications that are complete, accurate and easy to read. The result? Reduce your cost per application and increase your conversion rate.
Why use e-App?
- Get complete and accurate applications first time
- Cost elimination through reducing re-work and double handling of files
- Process applications faster
- A better customer experience through information security and speedy decision making
- Make it easier for advisers to do business with you
How does it work?
- Your business and product rules are implemented to create an electronic smart form that is accessed by your advisers
- The smart form ensures that only the relevant questions are presented to the applicant
- Completed forms are delivered into your business team. This can be either as structured PDFs, or a direct integrations to enable data to be sent directly into your systems
- Information is protected through secure network connections, passwords entropy and encryption
“e-App is brilliant. It is easy to use and looks professional to my clients as a pdf of their personal statement with my logo on it.”
Chris George, Personal Insurance Specialist and Director
“Largely eliminates the need for further clarification of information provided by customers, by attracting more comprehensive and relevant disclosure through targeted and drilled questioning.”
Paul Broeders, Senior Underwriter at The Co-operative Bank